PURCHASING:
You MUST be 18 years or older to purchase from our website.
If your child purchased physical items from us without your authorization that have already been shipped, you will need to return the item(s) first before we are able to refund you.
Before you make a purchase, it is important to take the time to read the product description. This information includes details such as size, weight, color, and any irregularities as some of the items are handmade by the manufacturer. Doing this before you order will help you get what you're looking for quicker and if you have any inquiries about any of our products, feel free to contact us.
WARNINGS:
- All our products are NOT EDIBLE; they are fake foods that may look real but are not real food and cannot be eaten or sold to be consumed as food.
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CRAFT SUPPLIES WARNING: CHOKING HAZARD – crafting supplies are NOT sold as toys. Not suitable for children under 3 years. Keep all crafting supplies like sprinkles, clays, beads, planars and charms away from toddlers. CRAFTING SUPPLIES ARE NOT EDIBLE!
SHIPPING:
Always Free Standard Shipping for Orders $35+
(NOTE: $35 total is calculated after discounts)
We currently only ship to USA. Our goal is to process your order and ship it out within 1 to 2 business days of the day you purchased (Not include holidays and weekends; we sometimes ship on Saturdays). Also, there may be unexpected delays in processing your order during large sale days such as our Super Friday Sale. Once shipped, the estimate delivery time depends on your location and other factors; there are delivery circumstances that are outside of our control once the delivery service has your package in hand; as you know this is normal for all deliveries.
Because of this, we cannot guarantee the delivery day, however we do provide you with tracking numbers along with messages like email and text with the status of your package. It is important that you use your best email or cellphone number when ordering and check for emails. coming from contact@playcode3.com so you are kept updated on your package at all times. Click here for our Shipping policy.
ADDITIONAL INFO:
PRODUCT CARE: Keep products such as clay and crafting embellishments stored in a cool dry place away from direct heat/sunlight.
PLEASE NOTE REGARDING WEIGHT OF PACKAGES (Sprinkles/Beads)
All weighted items such as 10, 20 and 100 gram bags are measured during packing in grams (1gram = 0.035 ounces) using a kitchen grade scale. We do our best to provide accurate weight measurement of each product, however due to differences in scales it is possible you may see a difference in weight no less than plus or minus 1 gram margin of difference; please consider this acceptable when weighting our products for accurate measurement.
ALSO NOTE regarding weight: because we sell by weight, some sprinkles/fimos bags may look more full than others; for example if you order 10 grams of sprinkles A and 10 grams of sprinkle B and noticed the bag of sprinkle B is not as full as the bag of sprinkle A; its because sprinkle B weights more so there is less in the bag than sprinkle A. When you see this weight the products to confirm.
MEDIA CONTENT (photos/videos): All photographs and videos from our shop are original with the exception of photos from customers on our product page in which we have gotten consent to use and photos/videos from reviews that customer have added to their feedback. The use of any of the photographs or videos from our shop items without the permission of the photographer (PLAYCODE3 LLC) is strictly prohibited and violations will be pursed to the furthest extent allowed under the law.
Product Production: We DO NOT produce any of the products in our Shop. All crafting supplies are made in China. PLAYCODE3 Exclusive Mix means our exclusive mixes are our own PLAYCODE3 original designs. All woodcrafts are made in the U.S.A.
We hold our company’s engagement in supply chain relationships as confidential.
