PURCHASING:

You MUST be 18 years or older to purchase from our website.

If your child purchased physical items from us without your authorization that have already been shipped, you will need to return the item(s) first before we are able to refund you.

Please Read our PLAYCODE3 Just as Described Policy

Before you make a purchase, it is important to take the time to read the product description (see our Just as Described Policy link above). This information includes details such as size, weight, color, and any irregularities as some of the items are handmade by the manufacturer. Doing this before you order will help you get what you're looking for quicker and if you have any inquiries about any of our products, feel free to contact us.

Please note that all PLAYCODE LLC products do not meet Children’s Safe Product Act (CSPA) requirements and is not intended for children. Users should exercise responsible judgment and follow all applicable safety guidelines when handling and using this item.

WARNINGS: 

• All our products are NOT EDIBLE; they are fake foods that may look real but are not real food and cannot be eaten or sold to be consumed as food.
• CRAFT SUPPLIES WARNING: CHOKING HAZARD – crafting supplies are NOT sold as toys. Not suitable for children under 3 years. Keep all crafting supplies like sprinkles, clays, beads, planars and charms away from toddlers. CRAFTING SUPPLIES ARE NOT EDIBLE!

SHIPPING:

Always Free Standard Shipping (selected items) for Orders $35+
(NOTE: $35 total is calculated after discounts)

We currently ship only within the USA. Our aim is to process and dispatch your order within 1 to 2 business days (excluding holidays and weekends; we sometimes ship on Saturdays). Please be aware of potential delays during big sale events like our Super Friday Sale. For faster processing during these times, consider our 'Skip The Line' service. Once shipped, delivery time depends on your location and other factors beyond our control once the carrier has your package. This is a standard aspect of all deliveries."

Because of this, we cannot guarantee the delivery day, however we do provide you with tracking numbers along with messages like email and text with the status of your package. It is important that you use your best email or cellphone number when ordering and check for emails. coming from contact@playcode3.com so you are kept updated on your package at all times. Click here for our Shipping policy.

ADDITIONAL INFO:

PRODUCT CARE: Store in a cool, dry place away from direct heat and sunlight to prevent discoloration or damage over time. Avoid prolonged exposure to moisture or humidity, which may affect polymer clay sprinkles, Decoden pieces, and charms.

PLEASE NOTE REGARDING WEIGHT OF PACKAGES (Sprinkles/Beads)
All weighted items such as 10, 20 and 100 gram bags are measured during packing in grams (1gram = 0.035 ounces) using a kitchen grade scale. We do our best to provide accurate weight measurement of each product, however due to differences in scales it is possible you may see a difference in weight no less than plus or minus 1 gram margin of difference; please consider this acceptable when weighting our products for accurate measurement.

ALSO NOTE regarding weight: because we sell by weight, some sprinkles/fimos bags may look more full than others; for example if you order 10 grams of sprinkles A and 10 grams of sprinkle B and noticed the bag of sprinkle B is not as full as the bag of sprinkle A; its because sprinkle B weights more so there is less in the bag than sprinkle A. When you see this weight the products to confirm.

MEDIA CONTENT (photos/videos): All photographs and videos from our shop are original with the exception of photos from customers on our product page in which we have gotten consent to use and photos/videos from reviews that customer have added to their feedback. The use of any of the photographs or videos from our shop items without the permission of the photographer (PLAYCODE3 LLC) is strictly prohibited and violations will be pursed to the furthest extent allowed under the law.

Customer-Uploaded Review Images Policy: PLAYCODE3 LLC does not control the origin of photos uploaded by customers in product reviews on our website. While we ensure all official product images on www.playcode3.com are original and created in our in-house media studio, customer-submitted photos are solely their responsibility. If you identify your image in a customer-uploaded review, you may request its removal from our site www.playcode3.com, and we will comply promptly. However, we are unable to remove such images if they are circulating on external websites or marketplaces. In such cases, we recommend contacting the customer who wrote the review directly to address the issue. PLAYCODE3 LLC is committed to respecting intellectual property rights and facilitating resolution where possible.

Product Production: We DO NOT produce any of the products in our Shop. All crafting supplies are made in China. PLAYCODE3 Exclusive Mix means our exclusive mixes are our own PLAYCODE3 original designs. All woodcrafts are made in the U.S.A. 

Product Origin & Quality: At PLAYCODE3, we are committed to offering you an array of quality crafting supplies to enhance your creative ventures. Please be advised that we do not manufacture any of the products ourselves; they are primarily sourced from reputable manufacturers in China. Many of these products are hand-crafted by skilled artisans, featuring elements like hand painting and molded designs. Due to the hand-crafted nature of these items, you may encounter slight variations in painting or mold irregularities. Rest assured, we diligently perform quality control checks to maintain product consistency to the best of our ability. We fully understand the importance of consistency for your crafting projects and are dedicated to meeting those expectations. Kindly consider this before completing your purchase. Thank you for choosing PLAYCODE3 for your crafting needs.

We hold our company’s engagement in supply chain relationships as confidential.