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Privacy policy

Last updated: September 9, 2026

PLAYCODE3 operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). PLAYCODE3 is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +1 631-412-8494 or email us at playcode3@playcode3.com or contact us at PLAYCODE3 LLC, 53 Sherbrooke Road, Lindenhurst NY 11757, United States.

SMS and Text Messaging (PLAYCODE3 Alerts)

Last updated: September 10, 2026

About this program

PLAYCODE3 LLC operates a text message program called PLAYCODE3 Alerts. The program sends operational alerts about our own business systems to the owner of PLAYCODE3 LLC and to authorized PLAYCODE3 LLC staff. Typical alerts tell us that a new subscriber signed up for one of our products, that a customer replied to a support email, that a media render job failed, or that one of our websites did not pass a health check. These are operational notifications only. They are not marketing, they are not promotional, and we do not build or maintain a consumer text message list. Messages are sent from +1 631-613-8802.

How consent is obtained

The only way to join PLAYCODE3 Alerts is the consent form at https://playcode3.com/pages/sms-alerts. On that page the person enters their own mobile number by hand and checks a consent box that is unchecked by default. That box is optional, the form can be submitted without it, and it covers text messages only. It is not combined with acceptance of our Terms of Service, acceptance of this Privacy Policy, an email signup, account creation, checkout, or any other permission.

Consent to receive these text messages is not a condition of any purchase, is not required to use playcode3.com, and is not required to work with or for PLAYCODE3 LLC.

We do not rent, buy, import, or otherwise acquire phone numbers from any outside source, and we do not add numbers collected for any other purpose. Every number in this program is entered on that form by the person who owns the phone. Consent given for PLAYCODE3 Alerts is used only for PLAYCODE3 Alerts. It is not transferred or assigned to any other program, campaign, company, or affiliate.

What we collect for this program

When you opt in we record the mobile number you enter, your name if you choose to give it, and the date and time of your consent. We also keep a record of your opt-in and opt-out history and basic delivery records for the messages we send you.

How we use it

We use this information only to send you the alerts you asked for, to prove that you consented, to honor STOP requests, to answer HELP requests, to provide customer support, and to keep the records that mobile carriers and applicable law require us to keep.

We never sell or rent your mobile information, and we never share it for marketing

Mobile phone numbers and text messaging opt-in data and consent are never sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. This applies whether or not any payment is involved. Text messaging originator opt-in data and consent are also excluded from every other category of sharing described elsewhere in this Privacy Policy.

We share your mobile number and consent status only with the service providers that actually deliver the messages for us, which are our messaging platform provider (Twilio) and the mobile carriers, and only so that the message you asked for can reach your phone. Those providers are not permitted to use your information for their own marketing. We may also disclose information where we are required to do so by law.

Message frequency and cost

Message frequency varies, typically fewer than 5 messages per day and often none. Alerts are sent only when a real event occurs, so on many days you will receive none.

Message and data rates may apply. Any charges come from your own mobile carrier under your own plan, and PLAYCODE3 LLC does not charge you for these messages.

How to get help

Reply HELP to any message from +1 631-613-8802 and you will receive the program name and our contact information. The keyword INFO is also honored. You can also reach us by email at playcode3@playcode3.com or by phone at +1 631-412-8494.

How to stop the messages

Reply STOP to any message from +1 631-613-8802 to cancel. We also honor STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT, in upper or lower case, with or without punctuation. You will receive one final message confirming that you have been unsubscribed, and after that we will send you no further messages from this program.

You do not have to use a text message to stop. You may also email playcode3@playcode3.com or call +1 631-412-8494 and ask to be removed, and we will remove your number.

If you stop the messages and later want them back, you may reply START, YES or UNSTOP to +1 631-613-8802, or opt in again at https://playcode3.com/pages/sms-alerts.

Delivery and carrier liability

Delivery of text messages depends on your mobile carrier's network, and network conditions or technical limits may delay or prevent delivery. Carriers are not liable for delayed or undelivered messages, including T-Mobile. This program is available in the United States only, and not all carriers or devices are supported.

How long we keep consent records

We keep your mobile number and consent record for as long as you remain enrolled in PLAYCODE3 Alerts, and for four years after you opt out, so that we can show when and how consent was given and when it was withdrawn. You may ask us to delete your information at any time using the contact details below. If you do, we still keep the minimum record needed to prove your opt-out and to make sure we do not text you again.

How to contact us about this program

PLAYCODE3 LLC
53 Sherbrooke Road
Lindenhurst, NY 11757
United States
Email: playcode3@playcode3.com
Phone: +1 631-412-8494

Our Terms of Service, including the full PLAYCODE3 Alerts SMS terms, are at https://playcode3.com/policies/terms-of-service.