PURCHASING:
You MUST be 18 years or older to purchase from our website.
If your child purchased physical items from us without your authorization that have already been shipped, you will need to return the item(s) first before we are able to refund you. For all refund enquirers contact customer services at contact@playcode3.com
SHIPPING:
Always Free Shipping for Orders $35+ (USA Only)
We currently ship to USA and Canada. Our goal is to ship your orders within 1 to 2 business days of purchase (Not include holiday and weekends). There are delivery circumstances that are outside of our control once the delivery services have your package in hand; as you know this is normal for all deliveries. Because of this, we cannot guarantee the delivery day, however we do provide you with tracking numbers along with messages like email and text with the status of your package. Click here for our Shipping policy.
PLEASE NOTE REGARDING WEIGHT OF PACKAGES (Sprinkles/Beads)
All weighted items such as 20 and 100 gram bags are measured during packing in grams (1gram = 0.035 ounces) using a kitchen grade scale. We do our best to provide accurate weight measurement of each product, however due to differences in scales it is possible you may see a difference in weight no less than plus or minus 1 gram margin of difference; please consider this acceptable when weighting our products for accurate measurement.
WARNINGS:
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CRAFT SUPPLIES WARNING: Keep all crafting supplies like sprinkles, clays, beads, planars and charms away from toddlers. CRAFTING SUPPLIES ARE NOT EDIBLE!
ADDITIONAL INFO:
Our exclusive PLAYCODE3 air dry clay is made in China. All crafting supplies are made in China. All sprinkle mixes are our own PLAYCODE3 designs. All woodcrafts are made in the U.S.A.
We hold our company’s engagement in supply chain relationships as confidential.
