Understanding Your Order Cancellation

We understand how disappointing and confusing it can be to find out that your order has been canceled without your knowledge. At PLAYCODE3 LLC, we prioritize the security and protection of our customers, which is why we have implemented a comprehensive review process for all orders. This process includes flagging and automatically canceling orders that our system identifies as medium or high risk.

This precautionary measure is crucial for safeguarding against fraudulent transactions and ensuring the security of all transactions on our platform. However, we acknowledge that no system is perfect, and on rare occasions, genuine orders might be mistakenly flagged.

If your order has been canceled and you believe this was in error, we deeply apologize for the inconvenience. We encourage you to get in touch with us immediately so we can resolve the issue as swiftly as possible. Please contact us by replying to the cancellation email or sending a message to contact@playcode3.com.

Your understanding and cooperation are invaluable as we continue to maintain a safe, secure, and trustworthy shopping environment. Thank you for your patience and for choosing PLAYCODE3 LLC.